1. Basis of Use
1.1 Please read these provisions which govern your use of the website carefully before using the website. By accessing and/or using the website, you agree to be bound by this disclaimer. If you wish to order products from the website, you must read and accept this disclaimer and also the terms and conditions as relate to the website. If you do not accept each and every term and condition, you must exit the website.
1.2 We do not sell our products to anyone under the age of 18. You represent and warrant that you are at least 18 years of age and have the legal capacity to enter into binding agreements.
1.3 We reserve the right to modify, vary or amend the Terms and this Disclaimer from time to time without prior notice. You and your use of the website are subject to the terms and conditions currently displayed on the website. You are responsible for reviewing relevant terms and conditions frequently so as to be aware of any modification.
2. Content and Use of Website
2.1 By buying products from us or using the website in anyway, you acknowledge that you are aware of the nature of the content provided by the website, that you are not offended by such content, and that you access the website freely, voluntarily and willingly.
2.2 We reserve the right to alter or delete content or material from the Website at any time.
2.3 You undertake to ensure that your use of the website is legal, honest and decent, inoffensive and in compliance with generally accepted internet usage practice from time to time. You agree that it is your responsibility to ensure that your use of the website is legal in the country in which you are resident and/or in which you are viewing this website.
2.4 You undertake to ensure that your use of the website does not infringe either our intellectual property rights or the intellectual property rights of any third party.
2.5 You undertake that you will not use the website and any service made available to you via the website to attempt to gain access to and/or interfere with the functioning, operation or security of any network and/or system or in order to monitor a third party's use of the internet.
2.6 The availability of the website is outside our control and in the hands of our third party providers. We give no guarantees as to the level of availability of the website and we have no liability for any loss and/or damage which you may suffer as a result of the website being unavailable and/or as a result of any loss or corruption of data or loss of transactions which you suffer as a result of any system outage.
2.7 All content on the website (and any intellectual property rights which exist in the same), including any text, graphics, images and their selection and arrangement, belongs to or is licensed to us. Users may not copy or print material found on the site other than for reference purposes and ordering products via the Website. This also includes underlying source code, software and other materials on the website. Commercial use of either the website or any material found on the website is strictly prohibited. Infringements of our copyright or other intellectual property rights in this website may lead to criminal and/or civil sanctions in the UK, US or other countries.
3.1 The Internet is not a secure medium and privacy cannot be assured. We cannot accept responsibility for any harm or damage you may experience or incur by sending personal or confidential information to us over the Internet or if we send you such information. If you choose to give us personal information via the Internet we may need to correspond with you, for example, to let you know how we will use such information. By corresponding with us in this way you expressly agree that we may use this method of communication to respond.
3.2 Please note that any email sent to or from us via the Website and any attachments will not be encrypted. There is an inherent risk with email that security of data may be compromised. We do not, to the extent permitted by law, accept any liability (whether in contract, negligence or otherwise) for any external compromise of security and/or confidentiality in relation to transmissions sent by email.
4.1 Under no circumstances, including, but not limited to, negligence, shall we or any of our related, affiliated companies be liable for any direct, indirect, incidental, special, economic, consequential or punitive damages that result from the use of, or the inability to use or access the Website, including loss of and/or corruption of data. You specifically acknowledge and agree that we are not liable for any defamatory, offensive or illegal conduct of any user. If you are dissatisfied with any of the content or with any of the conditions herein, your sole and exclusive remedy is to discontinue accessing the website.
5. Customer Service
5.1 All queries should be made through the customer service email on the Website. All communication should be made through the customer service website - ALL OTHER EMAILS WILL BE IGNORED! Cancellation requests should be made by contacting customer service via the customer services email.
5.2 Please consult with your doctor before the use of any of our products. Please check for details on allergic reactions or similar problems which could occur when using a product of this nature.
6. Product Claims
6.1 All product claims are made based on one or some or all of the following; customer testimonials, paid for medical reviews which lead to endorsements, 3rd party clinical/scientific studies, primary clinical studies, supplier information or user posts and feedback documented in our support forums. Where supplier information, testimonials, user posts or general feedback is used this will be made clear in or attached to the actual claim. We make no claims in relation to the products referred to on the website which is not based on the above information.
6.2 Due to health reasons, diets and lifestyles the results from our products may differ; with this in mind we provide an optional customer guarantee.